FAQs


arrival / departure:

 

Your room will be ready from 15 00 on the day of your arrival. We ask that you vacate your room by 12 00 on the day of departure.


Cancellation:

 

Cancellation is free up to seven days before your date of arrival. After this  time we reserve the right  to charge 50% of the total cost of  your stay.


Payment:

 

Payment is due directly to CASA PAZ Y MÁS on arrival and is accepted by bank card, credit card ( Visa or Mastercard). We reserve  the right to hold credit card details before your arrival.


Further information:

 

Lukas or Alexia will be available every morning in the Garage Lounge to answer any questions you may have. A coffee machine is available for your use and you may use this space as you wish. Books are available to be read or exchanged.


Children:

 

We have a child’s bed which you may use free of charge. The number of rooms with the possibility to accommodate a child’s bed  is limited.


Swimming pool:

 

The swimming pool is  not supervised . Please use it responsibly. Likewise, please make use of the outside shower.